If you like personalised service, then you’ll love the number of opportunities that you’ll have to tell Air New Zealand staff how you like your food and what you prefer to be called. The layout in business class encourages privacy even when you don’t want it and you simply can’t fault the quality and amount of New Zealand cuisine there is to be sampled.
Personalised Business Class Service on Air New Zealand
The service that you get when you fly business class on Air New Zealand is highly personalized. This service is epitomized by the international airline concierge service. This is a staff member that visits the business class lounge prior to the flight and is available on the flight to answer passenger questions about anything pertaining to the destination or any Air New Zealand services.
When you travel business class, staff call you by your name. If you are not used to travelling business class, the attention can feel a little odd – nice but odd. On board, you’ll be pleasantly surprised with how pro-active the crew are. For example, if they see you making up your bed, they will ask if you need help.
